Public Involvement Services

FHI provides comprehensive public involvement services to build consensus and obtain input from various constituencies. Key services are publications and media relations, meeting facilitation, and the design and development of public involvement programs.

• Program Design: At the outset of every public involvement project, FHI proposes a comprehensive strategy, using a variety of tools to meet client needs and project objectives. FHI understands that an effective outreach program has three elements: (1) understanding of the needs of the client and project (2) knowledge of how to produce the maximum results with the budget available, and (3) choosing the right communication tools. Using these tools, FHI can implement comprehensive community relations programs or carry out specific short-term outreach activities.

• Publications, Websites and Publicity: In support of public involvement efforts, FHI is skilled in developing media contacts, press releases, newsletters, mailings and e-mailings, multimedia displays, project websites, and GIS mapping and graphics. As part of our very popular websites, we use on-line surveys and interactive websites to not only disseminate project information, but to obtain information and comments from the public.

Listed below is just a sampling of websites FHI has designed and managed:

• I-93 Transit Investment Study
• Bolton - Route 44 Planning Study
• Route 110-113 Methuen Rotary Study
• Montachusett Regional Transportation Plan
• Buckland Transportation Study
• Stamford Ferry Study

FHI also writes, designs and produces flyers and newsletters for a diverse set of projects and audiences. Below are several sample pieces:

Flyer/Mailer - Portsmouth Town Center

Newsletter - Connecticut Rest Areas Study

Fact Sheet - I-93 Transit Investment

• Meeting Facilitation: FHI knows how to use a wide range of tools to structure a successful meeting. We organize and/or facilitate public meetings, partnering sessions, workshops, charrettes, and focus groups, working with our clients to tailor the format to the particular needs of the project. We have developed and maintained active involvement from advisory committees throughout the course of various projects, managing these programs from the bottom up.